Security Information

Security Information

If you have a customer account;
You can carry out your transactions by entering your information at

If you do not have a customer account;
You can apply by filling out the necessary information and documents at

Our Bank takes necessary measures to ensure the security and reliability of the information it stores and states its responsibilities with reminders.

Many different methods are used in online fraud transactions. In order to raise awareness in case you are exposed to a fraud attempt, we kindly ask you to read the information below.

General Warnings

  • Make sure that your Internet browser's address bar/tab writes as our Bank's official and current address correctly and without errors.
  • Always keep the operating systems of your computer and smart mobile devices (mobile phone, tablet) up to date and use the latest version of the Internet browsers available on your devices. In this way, you can prevent possible security vulnerabilities that may arise from the operating system and Internet browser software.
  • Do not install any programs from unknown or unsafe sources on your computers and smart mobile devices (cell phone, tablet), do not open links sent by e-mail and SMS whose source you do not know.
  • Do not forget to log out in order to log out securely by terminating your session in the online channels of our bank.
  • Use an antivirus application to ensure the basic security of the computer you are using.
  • In cases where fraud is suspected regarding the transactions you perform in our Bank's systems, you can immediately use "Contact Us" page on our Bank's website. Attention should be paid to the precautions and announcements specified by our Bank regarding known fraudulent methods.

Social Engineering

It is the fraudulent use of imitation (lawyer, police, soldier, prosecutor, banker, etc.), influencing (campaign, dues refund, emergency, promotion, etc.) and persuasion abilities by fraudsters in order to steal information or ensure that the desired transactions are carried out.

E-mail Fraud

It is the stealing of your identity information or trying to get individuals to do what they want through phishing e-mails sent to you from a person, institution or organization you know or do not know.

Malware Fraud

It is the attempt to harm or seize by malicious individuals, regardless of the operating system of computers and mobile devices, with the technology developing day by day.

Social Media Fraud

Fake campaigns organized by malicious individuals using social media and all kinds of communication platforms are trying to victimize individuals with fake or hacked real accounts.

SMS – SIM Card Fraud

It is the theft, copying of mobile devices or SIM cards of individuals or trying to victimize them via SMS transmitted by malicious individuals.

Strong Password and Password Habits

You can access the issues regarding the creation of passwords that you will use while accessing our bank's systems in this area.

Browser Security

You can access helpful information from this area in order to ensure the security of the Internet browser you are using while surfing the Internet.

Wireless Networks

You can access warnings and various precautions for your wireless network security from this area.

Current Threats

You can access important current developments that may affect your security in this area.